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The doctor did not join the video consultation, what should I do?
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Providers and Partners
Updated by Mira
In order to control your notification settings, please follow these steps:
- Login to your account through the Okadoc login page or through the login page within your Okadoc-support healthcare provider's website/app.
- Select Settings from the menu.
- Within the Notification Settings section, you can decide whether to receive SMS and/or email reminder notifications.
Why can I not opt-out of key appointment events?
Within the Okadoc platform, you cannot opt-out of certain notifications because they are considered to be extremely important events. If you were to disable these notifications then, unfortunately, you may miss crucial information.
The following notifications are considered as key appointment events: