Search and Booking
Can I add relatives to my account?
How to change my profile information?
What is the use of the documents' section in my account and how to upload and share a document?
How do I find a profile’s contact information?
What profile info is available to help me decide which doctor might be right for me?
Insurance and Payments
How do I access my appointments?
How do I know if my appointment is confirmed?
Why does my appointment have a 'Cancelled' status?
At Home Services
Home Healthcare Provided Services
Okadoc Home Healthcare
Where can I receive Homecare services?
How do I access my video consultation?
How to access to view my chat history of a past video consultation appointment?
The doctor did not join the video consultation, what should I do?
What can I do within a video consultation?
Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?
What countries can I use Okadoc in?
Get in Touch
Providers and Partners
Updated by Mira
Each profile has a number of sections to provide thorough information to help the patient make up their mind prior to booking with a doctor. The available info is as follows:
- A short Bio
- Areas of Expertise
- Languages Spoken
- Professional Experience
- Awards & Recognition
- License Information
- Photos & Videos
- Facilities where the doctor works
- Address and a map of each facility
- Working hours of each facility
- Doctor's available booking method type (In-Person or Video appointments)
- Doctor's available types of services
- Doctor's available booking days and time slots