I have an Okadoc account, but I do not remember creating it. Why?

Mira Updated by Mira

Okadoc works closely with healthcare providers to give their patients the best experience possible. Part of this is to provide patients who still book in a 'traditional' manner - e.g. at the facility, or over the phone - the option to manage their appointments online.

Okadoc achieves this by receiving appointment data from healthcare providers. When Okadoc receives this data, it is carefully matched against pre-existing user accounts. If an Okadoc account does not exist for a mobile phone number, we go ahead and create one. This enables patients - through appropriate verification steps - to view, reschedule or cancel their appointments.

Sometimes individuals do not immediately realise that they are using Okadoc's technology, because we offer a branded solution to customers, which often prompts this question. We are always working on ways that our product can be more transparent to reduce any concerns.

How did we do?

How do I sign up as a patient on Okadoc?