What is the use of the documents' section in my account and how to upload and share a document?

Mira Updated by Mira

The purpose of the "My Documents" section is to upload store and share with your healthcare provider. You can important medical documents.

You can upload and share different types of documents such as:

  • Insurance card
  • Prescription
  • Lab results
  • Telemedicine relevant document
  • Any other type of documents

To upload a new document, you would need to follow these steps:

  1. Login to your patient's account
  2. Go to "My Documents"
  3. Click on "Add Document"
  4. Click on "Add Another File" and select the relevant document from the windows' pop up
  5. Add a title to your document
  6. Select the patient from the patients' list connected to your account
  7. Select a category (i.e. Insurance card, Prescription, Lab results..etc)
  8. Add any additional note if any
  9. Click on "Save"

To share a document with the healthcare provider, you need to select an existing document or add a new document at the time of booking a new appointment.

My Documents" is only accessible by verifying your registered phone number with a one time SMS password.

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