Search and Booking
Can I add relatives to my account?
How to change my profile information?
What is the use of the documents' section in my account and how to upload and share a document?
How do I find a profile’s contact information?
What profile info is available to help me decide which doctor might be right for me?
Insurance and Payments
How do I access my appointments?
How do I know if my appointment is confirmed?
Why does my appointment have a 'Cancelled' status?
At Home Services
Home Healthcare Provided Services
Okadoc Home Healthcare
Where can I receive Homecare services?
How do I access my video consultation?
How to access to view my chat history of a past video consultation appointment?
The doctor did not join the video consultation, what should I do?
What can I do within a video consultation?
Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?
What countries can I use Okadoc in?
Get in Touch
Providers and Partners
Updated by Mira
To access an Okadoc video consultation:
- Log in to your account through Okadoc login page or through the login page within your Okadoc-support healthcare provider's website/app.
- Select My Okadoc.
- Click the Appointments section in the menu.
- Within this section, you can view your Upcoming appointments.
- Find the relevant appointment. If you are within 2hrs of the appointment time, you will be able to Start Consultation.