Search and Booking
Can I add relatives to my account?
How to change my profile information?
What is the use of the documents' section in my account and how to upload and share a document?
How do I find a profile’s contact information?
What profile info is available to help me decide which doctor might be right for me?
Insurance and Payments
How do I access my appointments?
How do I know if my appointment is confirmed?
Why does my appointment have a 'Cancelled' status?
At Home Services
Home Healthcare Provided Services
Okadoc Home Healthcare
Where can I receive Homecare services?
How do I access my video consultation?
How to access to view my chat history of a past video consultation appointment?
The doctor did not join the video consultation, what should I do?
What can I do within a video consultation?
Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?
What countries can I use Okadoc in?
Get in Touch
Providers and Partners
Updated by Sara Awad
Through Okadoc you can book Home Healthcare service choosing between various healthcare providers within UAE & KSA
The available homecare services extend to cover the following categories:
- COVID-19 PCR Test
- Comprehensive Blood Test
- IV Drip
- Doctor at home
- Nurse at home
- Physio at home
Frequently Asked Questions:
- How I will be charged for At Home Services?
This will depend on the payment method used by the Healthcare provider which may be either full payment prior to booking, or payment after consultation with credit/ debit card pre-authorization prior to completing the booking.
- What shall I do if the doctor/ nurse didn't arrive at the time of the appointment?
In this case, you would need to phone contact the healthcare provider directly. The phone number can be found on the healthcare provider's profile page.