Search and Booking
How do I find a profile’s contact information?
What profile info is available to help me decide which doctor might be right for me?
Insurance and Payments
How do I access my appointments?
How do I know if my appointment is confirmed?
Why does my appointment have a 'Cancelled' status?
How do I access my video consultation?
How to access to view my chat history of a past video consultation appointment?
The doctor did not join the video consultation, what should I do?
What can I do within a video consultation?
Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?
What countries can I use Okadoc in?
Get in Touch
Providers and Partners
Can I add relatives to my account?
Through Okadoc you can also book for family members and friends under your main account. For example, this is especially useful for individuals with dependants such as children or elderly relatives.…
How to change my profile information?
To change your profile information, you would need to do the following: Log in to your account through Okadoc login page or through the login page within your Okadoc-support healthcare provider's web…