Knowledge Base Search and Booking

Can I add relatives to my account?

How to change my profile information?

What is the use of the documents' section in my account and how to upload and share a document?

How do I sign up as a patient on Okadoc?

I have an Okadoc account, but I do not remember creating it. Why?

How do I book an appointment online?

Why is a profile not available for online booking?

How do I find a profile’s contact information?

What profile info is available to help me decide which doctor might be right for me?

How do I find a profile that is covered by my insurance plan?

How to search for a doctor by availability on a specific day or time?

What are the filters that I can use to find the right profile?

How do I pay for an appointment online?

How to refund an online payment?

How do I book with my insurance?

How do I access my appointments?

How do I know if my appointment is confirmed?

Why does my appointment have a 'Cancelled' status?

How do I book a PCR test?

How do I book multiple PCR tests?

Home Healthcare Provided Services

Okadoc Home Healthcare

Where can I receive Homecare services?

How do I cancel an appointment?

How do I reschedule an appointment?

How do I access my video consultation?

How to access to view my chat history of a past video consultation appointment?

The doctor did not join the video consultation, what should I do?

What can I do within a video consultation?

How to book an appointment for Covid-19 Vaccine?

How do I control which notifications I receive?

Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?

What countries can I use Okadoc in?

How to contact the Okadoc team?

What to expect with Okadoc?

Add Your Profile to Okadoc

Request Profile Removal/Updates

FAQ - Online Pharmacy Delivery

Okadoc Online Pharmacy Delivery

Search and Booking

Account

Your account with Okadoc.

5 articles by 1 team member

Booking

Learn about the Okadoc booking flow.

2 articles by 1 team member

Profiles

Understanding profile information.

2 articles by 1 team member

Search

Best practices to help you find what you need.

3 articles by 1 team member

Search and Booking

Account

Booking

Profiles

Search

Contact