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Account Management
Can I add relatives to my account?
How to change my profile information?
What is the use of the documents' section in my account and how to upload and share a document?
Account Creation
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How do I find a profile’s contact information?
What profile info is available to help me decide which doctor might be right for me?
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How do I access my appointments?
How do I know if my appointment is confirmed?
Why does my appointment have a 'Cancelled' status?
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Okadoc Home Healthcare
Where can I receive Homecare services?
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How do I access my video consultation?
How to access to view my chat history of a past video consultation appointment?
The doctor did not join the video consultation, what should I do?
What can I do within a video consultation?
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Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?
What countries can I use Okadoc in?
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Profiles
How do I find a profile’s contact information?
Okadoc has the capability to hold a large amount of useful information on each profile. It is the responsibility of providers to provide and manage their profiles, which can include contact informati…
What profile info is available to help me decide which doctor might be right for me?
Each profile has a number of sections to provide thorough information to help the patient make up their mind prior to booking with a doctor. The available info is as follows: A short Bio. Areas of Ex…
