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Account Management
Can I add relatives to my account?
How to change my profile information?
What is the use of the documents' section in my account and how to upload and share a document?
Account Creation
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Profiles
How do I find a profile’s contact information?
What profile info is available to help me decide which doctor might be right for me?
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How do I access my appointments?
How do I know if my appointment is confirmed?
Why does my appointment have a 'Cancelled' status?
At Home Services
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Okadoc Home Healthcare
Where can I receive Homecare services?
Manage Appointments
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How do I access my video consultation?
How to access to view my chat history of a past video consultation appointment?
The doctor did not join the video consultation, what should I do?
What can I do within a video consultation?
Covid-19 Vaccine
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Common Queries
Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?
What countries can I use Okadoc in?
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Account
Account Management
Managing your Okadoc account.
Account Creation
Creating an Okadoc account.
