Search and Booking
Can I add relatives to my account?
How to change my profile information?
What is the use of the documents' section in my account and how to upload and share a document?
How do I find a profile’s contact information?
What profile info is available to help me decide which doctor might be right for me?
Insurance and Payments
How do I access my appointments?
How do I know if my appointment is confirmed?
Why does my appointment have a 'Cancelled' status?
At Home Services
Home Healthcare Provided Services
Okadoc Home Healthcare
Where can I receive Homecare services?
How do I access my video consultation?
How to access to view my chat history of a past video consultation appointment?
The doctor did not join the video consultation, what should I do?
What can I do within a video consultation?
Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?
What countries can I use Okadoc in?
Get in Touch
Providers and Partners
How do I sign up as a patient on Okadoc?
To sign-up to Okadoc, you need to follow these simple steps: Refer to the sign-up page Okadoc. Enter your phone number, email and set a password. Select the Register button to continue. At this point…
I have an Okadoc account, but I do not remember creating it. Why?
Okadoc works closely with healthcare providers to give their patients the best experience possible. Part of this is to provide patients who still book in a 'traditional' manner - e.g. at the facility…