- Knowledge Base
- Appointments Appointment Details
Search and Booking
Account
Account Management
Can I add relatives to my account?
How to change my profile information?
What is the use of the documents' section in my account and how to upload and share a document?
Account Creation
Booking
Profiles
How do I find a profile’s contact information?
What profile info is available to help me decide which doctor might be right for me?
Search
Insurance and Payments
Appointments
Appointment Details
How do I access my appointments?
How do I know if my appointment is confirmed?
Why does my appointment have a 'Cancelled' status?
At Home Services
PCR Tests
Home Healthcare Provided Services
Okadoc Home Healthcare
Where can I receive Homecare services?
Manage Appointments
Video Consultations
How do I access my video consultation?
How to access to view my chat history of a past video consultation appointment?
The doctor did not join the video consultation, what should I do?
What can I do within a video consultation?
Covid-19 Vaccine
Notifications
About Okadoc
Common Queries
Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?
What countries can I use Okadoc in?
Get in Touch
Policies
Providers and Partners
Pharmacy
Appointment Details
How do I access my appointments?
Okadoc offers you the ability to view all your booked appointment, please follow these steps: Log in to your account through Okadoc login page or through the login page within your Okadoc-support hea…
How do I know if my appointment is confirmed?
Once you complete the booking process, you will be directed to an Appointment Confirmed page. With most providers - depending on their preferences - you will also receive a confirmation through SMS,…
Why does my appointment have a 'Cancelled' status?
If you have received a notification of appointment cancellation that is because the provider has opted to cancel the appointment. The reason for this can be found by following up directly with the pr…