- Knowledge Base
- About Okadoc Common Queries
Search and Booking
Account
Account Management
Can I add relatives to my account?
How to change my profile information?
What is the use of the documents' section in my account and how to upload and share a document?
Account Creation
Booking
Profiles
How do I find a profile’s contact information?
What profile info is available to help me decide which doctor might be right for me?
Search
Insurance and Payments
Appointments
Appointment Details
How do I access my appointments?
How do I know if my appointment is confirmed?
Why does my appointment have a 'Cancelled' status?
At Home Services
PCR Tests
Home Healthcare Provided Services
Okadoc Home Healthcare
Where can I receive Homecare services?
Manage Appointments
Video Consultations
How do I access my video consultation?
How to access to view my chat history of a past video consultation appointment?
The doctor did not join the video consultation, what should I do?
What can I do within a video consultation?
Covid-19 Vaccine
Notifications
About Okadoc
Common Queries
Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?
What countries can I use Okadoc in?
Get in Touch
Policies
Providers and Partners
Pharmacy
Common Queries
Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?
Yes, you will be able to book within the United Arab Emirates using a non-UAE phone number. Common Queries. Why is the OTP not getting delivered to my mobile within UAE? The issue would be with the m…
What countries can I use Okadoc in?
Okadoc is currently available in the following countries: United Arab Emirates. Kingdom of Saudi Arabia. Algeria. Indonesia. And is also available in the following languages: English. Arabic. French.…