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Can I add relatives to my account?
How to change my profile information?
What is the use of the documents' section in my account and how to upload and share a document?
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How do I find a profile’s contact information?
What profile info is available to help me decide which doctor might be right for me?
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How do I access my appointments?
How do I know if my appointment is confirmed?
Why does my appointment have a 'Cancelled' status?
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Where can I receive Homecare services?
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How do I access my video consultation?
How to access to view my chat history of a past video consultation appointment?
The doctor did not join the video consultation, what should I do?
What can I do within a video consultation?
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Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?
What countries can I use Okadoc in?
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How to contact the Okadoc team?
General inquiries can be directed to our customer support team who can help you with your inquiries, please submit the form through our Help Channel and the team will aim to get back in touch with yo…