- Knowledge Base Pharmacy
Search and Booking
Can I add relatives to my account?
How to change my profile information?
What is the use of the documents' section in my account and how to upload and share a document?
How do I find a profile’s contact information?
What profile info is available to help me decide which doctor might be right for me?
Insurance and Payments
How do I access my appointments?
How do I know if my appointment is confirmed?
Why does my appointment have a 'Cancelled' status?
At Home Services
Home Healthcare Provided Services
Okadoc Home Healthcare
Where can I receive Homecare services?
How do I access my video consultation?
How to access to view my chat history of a past video consultation appointment?
The doctor did not join the video consultation, what should I do?
What can I do within a video consultation?
Can I book an appointment within the United Arab Emirates and using a non-UAE phone number?
What countries can I use Okadoc in?
Get in Touch
Providers and Partners
FAQ - Online Pharmacy Delivery
Is there a minimum order?. There is no minimum order. Just place your order and we will be happy to deliver it How would I know if a product is out of stock?. We always have stocks of all the medicin…
Okadoc Online Pharmacy Delivery
Okadoc has released its newest service, the Pharmacy Bot both in KSA & UAE. This will allow Okadoc's customers to order their prescriptions from the homepage and login dashboard. To order online, you…